Continuing Education Program
The intended audience for all courses are psychosocial professionals/social workers, nurses, spiritual care providers, hospice aides, and other direct care providers in the general public or healthcare setting.
***All courses offered are Beginner Level, 1 Hour in length and free of charge.
Expand the options below to see a full description of the courses offered by Grace Hospice:
This course is designed to provide an overview on compassion fatigue and its impact on caregivers, those they are caring for, and methods for prevention. At the end of this course the learner should be able to: 1. Describe factors leading to Compassion Fatigue, 2. Differentiate between Compassion Fatigue and Burnout, 3. Describe who is at risk and actions necessary to recover, 4. Identify the 4 areas health care professionals can proactively implement strategies to thrive as compassionate professionals.
This course is designed to provide the learner with a general understanding of the continuous care benefit in hospice. 1. The learner will describe the guidelines that warrant utilizing continuous care for meeting patient needs. 2. The learner will be able to articulate how Medicare defines a crisis warranting continuous care. 3. The learner will be able to list 5 of the reasons of when continuous care is not an appropriate intervention.
This course teaches effective communication with co-workers, patients, and families of all ages. At the end of this course, 1. The learner will be able to restate the definition of diversity and worldview and how they impact performance in the workplace. 2. The learner will be able to identify at least 2 generational life stages, communication preferences, and priorities that impact the workplace. 3. The learner will be able to explain how to motivate employees based on their generational preferences. 4. The learner will be able to summarize how social determinants of health impact a multi-generational workforce.
This course is designed to provide the learner with knowledge, skills and understanding about the stages, symptoms, behaviors and challenges associated with Alzheimer's disease and other dementias. At the end of this course the learner should be able to 1. Differentiate between Alzheimer's and other forms of dementia 2. Identify 2 signs/symptoms of dementia, as well as methods of treatment 3. Identify strategies for communicating with residents with dementia 4. Recall 4 signs and symptoms of the final stage of dementia.
This course was designed to provide a general overview of healthcare leadership and the skills and competencies necessary for successfully navigating the future of healthcare. At the end of this course: 1. The learner will be able to identify the 3 primary areas of focus in transforming a healthcare setting. 2. The learner will be able to state 5 ways in which the current delivery of healthcare must differ from traditional methods of healthcare delivery. 3. The learner will be able to name 7 expectations of today’s healthcare consumer, 4. The learner will be able to describe the 5 leader competencies for carrying healthcare into future success.
This course applies to social work leaders, including the need for self-awareness to minimize the impact of transference and counter-transference, and the importance for macro leaders in social work (or in behavioral health) to understand the emotions of others, those we lead, and how their emotions impact practice. The learner will be able to: 1. Define emotional intelligence, empathy, locus of control, and their significance to professional practice, 2. Share 2 ways that emotional intelligence impacts professional practice 3. Describe some of the basic emotions that are successfully managed utilizing emotional intelligence. 4. Describe how to utilize increased self-awareness to minimize the impact of transference and counter-transference in the professional arena. 5. Identify the importance for macro leaders in social work (or behavioral health) to understand the emotions of others, those we lead, and how their emotions impact professional practice.
This course is designed to provide an overview of how hospice can partner with end stage renal disease patients to enhance their quality of life. At the end of this course the learner should be able to 1. Explain why hospice care is relevant to ESRD 2. Discuss the under-utilization of hospice at the end of life for ESRD patients 3. Identify the common barriers to providing hospice care for end stage renal patients as well as methods to overcome them.
This course is designed to offer education on navigating ethical discussions successfully at the end of life. At the end of this course:
1. The learner will understand the common definitions associated with ethical decisions.
2. The learner will be able to identify criteria that determine decision-making.
3. The learner will be able to describe Informed Consent.
4. The learner will be able to implement an Ethical Decision Making Model.
5. The learner will be able to assess how their boundaries may impact patient care.
This course was designed to provide a general overview of the Medicare Hospice Benefit. At the end of this course, 1. The learner will be able to reiterate the services offered under the Medicare Hospice Benefit 2. The learner will be able to differentiate between home care and hospice 3. The learner will identify the different levels of care provided in hospice.
This course describes the five different languages and explains how to use them to increase effectiveness on the interdisciplinary team. At the end of this course, the learner should be able to demonstrate knowledge of the following learning objectives: 1. The participant will be able to restate 5 specific methods for motivating others on the interdisciplinary team. 2. The participant will enhance communication with other professionals by learning to speak their language of appreciation. 3. The participant will acquire skills to increase self-awareness, and how that translates to trust on the interdisciplinary team.
This course is designed to provide a general understanding on skilled care and hospice care in a skilled facility. At the end of this course, 1. The learner will identify some of the key factors related to Medicare & Medicaid reimbursement for hospice services in a facility, 2. The learner will be able to define and implement a few tips on how to set up a patient in need of hospice service for reimbursement; 3. The learner will be able to list 5 things Medicare will not cover on a hospice patient in a skilled facility.
This course is designed to provide a general understanding of the various members of the interdisciplinary team in hospice and how each member plays a vital role in assessing, managing and reporting pain and alleviating pain in hospice patients. At the end of this course, 1. The learner will identify pain as a multi-dimensional phenomenon requiring an interdisciplinary approach to effectively manage it. 2. Explain 3 emotional effects of pain on the patient's and/or family's quality of life. 3. Recognize 3 common barriers to pain management. 4. Discuss the consequences of untreated pain. 5. List 3 common side effects of opioid use for pain management.
This course is designed to increase comfort and skill with facilitating robust conversations about end of life care so patient wishes can be carried out peacefully and accurately. At the end of this course, 1. The learner will be able to summarize how the patient self-determination act affected end of life care 2. The learner will differentiate between advance directives and advance care planning, 3. The learner will identify common barriers to end of life discussions, 4. The learner will be able to facilitate conversations with patients and families regarding objectively weighing the pros and cons of various medical interventions so they can make fully informed decisions about their health care goals.
This presentation leads participants through the journey of becoming a healing presence. At the end of this course: 1. The learner should be able to define what is a healing presence 2. The learner will be able to differentiate between healing and that which is not a healing presence 3. The learner will be able to identify ways to create a 'stress-free zone' from within 4. The learner will identify 3 ways in which an atmosphere of a healing presence can be created.
If you have questions or concerns about any of the above programs, please contact Grace Hospice at (248) 824-6000.
Interested in Scheduling A CEU Course for your Team?
We are currently scheduling CE events. We invite you to submit the contact form below, a Grace Hospice representative will contact you for additional details.
*These courses are presented in person via power point and handouts at a location to be mutually agreed upon by presenter and coordinator scheduling the event, taking into consideration the potential need to accommodate individuals with disabilities. Please let us know if arrangements need to be made for special accommodations by contacting Sabrina Fix at firstname.lastname@example.org
To receive CE credit for any course: Upon completion of the course, evaluation will be completed, and then a certificate of attendance credit will be awarded for 1 CE credit hour and delivered to your facility within 2 weeks by email.
If you have questions or concerns about any of the above programs, please contact Grace Hospice at (248) 824-6000. You may also contact either Jeanie Holzbacher or Kari Wright listed below or Sabrina Fix at email@example.com.
Jeanie Holzbacher, RN, BSN is the Director of Education and oversees the Continuing Education Program. She has been a RN for over 25 years, working in hospice for the past 12 years, and overseeing national education for 3 years. Jeanie collaborated with Kari Wright, LMSW, for all the course content and development. Jeanie can also be reached at (513) 238-0503.
Kari Wright, LMSW is the Manager of Supportive Services and the Social Work Consultant for the Continuing Education Program. Kari has been a Social Worker for 11 years and has spent the past 8 years of her career involved directly in Hospice and End-Of-Life care. Kari has extensive experience facilitating workshops and support groups. Kari can be reached at (813) 310-8065.
Grace Hospice, Provider #1511, is approved as a provider for social work continuing education by the Association of Social Work Boards (ASWB) www.aswb.org, through the Approved Continuing Education (ACE) program. Grace Hospice maintains responsibility for the program. ASWB Approval Period: 09/08/18-09/08/21. Social workers should contact their regulatory board to determine course approval. Social workers participating in this course will receive 1 continuing education clock hours.